Known Compatibility Issues

Covenant Eyes does what it can to limit conflicts with other applications on your computer. However, because other applications need to access the Internet, software conflicts can happen.

Firewall Configuration

Certain files are necessary for Covenant Eyes to run. You may have to configure your firewall or antivirus software to allow the following files through:

  • CovenantEyes.exe
  • CovenantEyesHelper.exe
  • CovenantEyesProxy.exe
  • CovenantEyesCommService.exe

Browser Extensions

Covenant Eyes for Windows (Versions 5.0.4.49 and later) automatically installs browser extensions for Chrome, Firefox, and Internet Explorer. These browser extensions are uninstalled as part of the Covenant Eyes uninstallation process.

While the Firefox extension can be disabled separately, we recommend leaving it enabled for the greatest clarity in Accountability Reports.


Known Compatibility Issues

Covenant Eyes for Android currently has compatibility issues with the following devices:

  • Barnes & Noble Nook tablets

The following programs will NOT work with Covenant Eyes:

  • K9 Web Protection
  • ContentProtect Pro (tested with the trial version)
  • McAfee Total Protection Service on Windows 7
  • Net Nanny
  • Nvidia Forceware Network Access Manager
  • Panda Global Protection 2010
  • PicBlock
  • Spyware Doctor with Antivirus 2010
  • VMware Workstation (Windows 7 only)
  • Webroot 2011 AntiVirus with Spyware Sweeper
  • Webroot 2011 Internet Security Essentials
  • Webroot 2011 Spy Sweeper
  • WildTangent Web Driver
  • Yahoo Anti-Spyware on Windows XP

The following programs will work with Covenant Eyes, but may require additional configuration:

  • Avira Antivirus Premium
  • McAfee Internet Security
  • McAfee Total Protection Service (XP, Vista Only)
  • Mozy Home Free
  • Norton 360
  • Norton Internet Security
  • PC Tools Antivirus Free Edition
  • PC Tools Internet Security (Trial)
  • Registry Mechanic (Trial)
  • Spyware Doctor 2010 (Trial)
  • SUPER Anti Spyware Professional (Trial)
  • Symantec Endpoint Protection
  • System Mechanic Professional
  • Trend Micro Internet Security
  • Webroot Secure Anywhere
  • Windows Vista Parental Controls (Vista only)
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